Frontline Underwriting Manager (PTY)LTD
frontline underwriting manager (pty) ltd

Roadside and Accident Assistance

Roadside Assistance

Members have access to the following services in the event of a roadside emergency (limited up to R500 per incident):

Tow-in

Tow-in service to the nearest approved dealership (if under warranty), repair centre or panel beater in the event of:

Courtesy Transport

Where the vehicle needs to be towed to a repairer, we will arrange for the occupants of the vehicle to be transported to a nominated destination where the breakdown has occurred within a 40 km radius of your normal place of residence.

Hotel Accommodation

Where the breakdown has occurred outside a radius of 100 km from your normal place of residence, resulting in an overnight delay, we will arrange hotel accommodation for the occupants of the vehicle (up to a maximum of four people). Cover up to R500.

Car Rental

If the circumstances of the problem entitles you to the hotel accommodation benefit but you would prefer to continue with your journey immediately, we will arrange for a rental car to enable you to reach your destination, subject to your qualifying for a rental vehicle in terms of the car rental companies general terms and conditions. The costs incurred will be confined to rental charges; delivery and collection of the hire vehicle, and the car must be surrendered on arrival at your destination. Cover up to R500 and subject to availability.

Vehicle Repatriation

In the event of a member’s vehicle being left for repairs, we will pay up to R500 for 24-hour, Group-B car rental or a flight ticket to collect the vehicle after repairs. Alternatively, should the vehicle have been towed to a dealership closer to the member’s place of residence, we will supplement the additional tow costs with the costs of car rental.

Overall limit of R5 000 per annum per policy.

*Please note: This cover excludes all vehicles over 3 500kg. A member will not be entitled to service where the vehicle is not in a roadworthy condition. Any costs incurred through arrangements made by the member without prior authorisation shall not be reimbursed. Assistance is only available in South Africa, Lesotho and Swaziland.

PORT ELIZABETH
Tel: +27 (0)41 373 0445
Fax: +27 (0)41 373 0419
BCX Building 2nd Floor Office 5
106 Park Drive
St Georges
Port Elizabeth
6001

CAPE TOWN
Tel: +27 (0)21 919 9080
Fax: +27 (0)21 919 4395
Unit 204 2nd Floor,
Golden Isle Building
281 Durban Road
Belville, 7530

JOHANNESBURG
Tel: +27 (0)11 026 3140
Fax: +27 (0)11 326 0575
E17 Lifestyle
Riverfront Office Park
Bosbok Drive
Randpark Ridge, 2169

DURBAN
Tel:+27 (0)31 562 0155
Fax: +27 (0)31 562 0520
Unit 3
30 Brookend Close
Office Park
Sunningdale, 4051

EAST LONDON
Tel: +27 (0)43 735 1681
Fax: +27 (0)43 735 2080
65 Beach Road
Nahoon
East London
5241

KROONSTAD
Tel: +27 (0)56 213 4991
Fax: +27 (0)56 213 4606
5 Elandstreet
Elandia
Kroonstad
9499

Please call 0861 113 699 and one of our consultants will gladly assist you.


Frontline Assist is not regulated under the
FAIS Act and Financial Services Board.